:root{--ink:#24272b;--muted:#778084;--line:#e4e9e8;--soft:#f6f8f8;--aqua:#28c9aa;--aqua-dark:#147d6a;--aqua-soft:#e7faf5;--coral:#d85b61;--amber:#a96b13}*{box-sizing:border-box}html{background:var(--soft)}body{background:var(--soft);color:var(--ink);margin:0;font:14px DM Sans,Inter,Arial,sans-serif}a{color:inherit}button,input,textarea,select{font:inherit}.portal-shell{min-height:100vh}.portal-rail{z-index:2;border-right:1px solid var(--line);background:#fff;flex-direction:column;width:228px;padding:26px 18px;display:flex;position:fixed;inset:0 auto 0 0}.brand{color:var(--ink);grid-template-columns:42px 1fr;align-items:center;column-gap:9px;text-decoration:none;display:grid}.brand img{grid-row:span 2;width:42px;height:42px}.brand b{letter-spacing:-.4px;font-size:17px}.brand small{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;font-size:10px;font-weight:700}.portal-rail nav{gap:4px;margin-top:48px;display:grid}.portal-rail nav a,.sign-out-button{color:#667073;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:7px;width:100%;padding:10px 12px;font-size:13px;font-weight:650;text-decoration:none}.portal-rail nav a:hover,.sign-out-button:hover{background:var(--aqua-soft);color:var(--aqua-dark)}.sign-out-button:disabled{cursor:wait;opacity:.72}.sign-out-note{color:var(--coral);margin:6px 12px 0;font-size:11px;line-height:1.35}.portal-rail-footer{margin-top:auto}.portal-rail-footer p{color:#97a0a1;margin:14px 0 0;font-size:11px;line-height:1.45}.portal-main{min-height:100vh;margin-left:228px;padding:46px min(7vw,104px)}.page-header{justify-content:space-between;align-items:flex-end;gap:20px;margin:0 0 30px;display:flex}.eyebrow{color:var(--aqua-dark);letter-spacing:.12em;margin:0 0 8px;font-size:10px;font-weight:800}.page-header h1,.auth-card h1{color:#30383a;letter-spacing:-1px;margin:0;font-size:30px}.page-detail{max-width:660px;color:var(--muted);margin:9px 0 0;line-height:1.55}.page-action{flex:none}.button,.button-link{background:var(--aqua);color:#073d34;cursor:pointer;border:1px solid #0000;border-radius:6px;justify-content:center;align-items:center;min-height:40px;padding:9px 14px;font-weight:750;text-decoration:none;display:inline-flex}.button:hover,.button-link:hover{background:#20b99e}.button:disabled{cursor:wait;opacity:.65}.button-secondary{color:var(--aqua-dark);background:#fff;border-color:#cfe7e1}.content-card,.list-card,.form-card{border:1px solid var(--line);background:#fff;border-radius:10px;box-shadow:0 5px 18px #14251e08}.list-card{overflow:hidden}.empty{color:var(--muted);text-align:center;padding:36px 22px}.request-row,.data-row{border-bottom:1px solid #edf0ef;align-items:center;gap:15px;padding:17px 19px;display:flex}.request-row:last-child,.data-row:last-child{border-bottom:0}.request-row:hover,.data-row:hover{background:#fbfefd}.row-icon{background:var(--aqua-soft);width:38px;height:38px;color:var(--aqua-dark);border-radius:9px;flex:none;place-items:center;font-weight:800;display:grid}.row-copy{gap:4px;min-width:0;display:grid}.row-copy a{color:#354042;text-overflow:ellipsis;white-space:nowrap;font-weight:750;text-decoration:none;overflow:hidden}.row-copy a:hover{color:var(--aqua-dark)}.row-copy small{color:var(--muted)}.row-meta{color:var(--muted);text-align:right;margin-left:auto;font-size:12px}.status{background:var(--aqua-soft);width:max-content;color:var(--aqua-dark);letter-spacing:.03em;border-radius:999px;padding:4px 8px;font-size:10px;font-weight:800;display:inline-flex}.status-awaiting{color:var(--amber);background:#fff4df}.status-closed{color:#657174;background:#eef0f0}.form-card{max-width:700px;padding:28px}.form-card>p{color:var(--muted);margin:0 0 21px;line-height:1.55}.field{color:#485254;gap:7px;margin:0 0 17px;font-size:12px;font-weight:750;display:grid}.field input,.field textarea,.field select{width:100%;color:var(--ink);background:#fff;border:1px solid #cfd8d6;border-radius:6px;outline:none;padding:10px 11px}.field textarea{resize:vertical;min-height:140px}.field input:focus,.field textarea:focus,.field select:focus{border-color:#56d4bd;box-shadow:0 0 0 3px #28c9aa22}.back-link{color:var(--aqua-dark);margin:0 0 20px;font-size:12px;font-weight:750;text-decoration:none;display:inline-block}.detail-grid{grid-template-columns:minmax(0,1.5fr) minmax(180px,.7fr);gap:22px;display:grid}.detail-panel{padding:25px}.detail-panel h2{margin:0 0 12px;font-size:16px}.detail-panel p{color:#586365;line-height:1.65}.detail-panel+.detail-panel{margin-top:18px}.quote-row,.message{border-top:1px solid #edf0ef;padding:13px 0}.quote-row:first-of-type,.message:first-of-type{border-top:0}.message strong{color:var(--aqua-dark);margin-bottom:4px;font-size:12px;display:block}.message p{margin:0}.side-facts{padding:22px}.side-facts dl{margin:0}.side-facts div{border-bottom:1px solid #edf0ef;padding:12px 0}.side-facts div:last-child{border:0}.side-facts dt{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;font-size:10px;font-weight:800}.side-facts dd{margin:5px 0 0;font-weight:750}.auth-page{background:radial-gradient(circle at 15% 15%,#dffaf3,transparent 30%),var(--soft);place-items:center;min-height:100vh;padding:32px;display:grid}.auth-brand{position:absolute;top:27px;left:32px}.auth-card{background:#fff;border:1px solid #dce8e5;border-radius:13px;width:min(100%,450px);padding:35px;box-shadow:0 20px 55px #183e3515}.auth-card form{margin-top:28px}.auth-card .button{width:100%;margin-top:6px}.form-message{color:#a63e45;background:#fff5f5;border:1px solid #f0c8cb;border-radius:6px;margin:0 0 16px;padding:10px 11px;font-size:12px;line-height:1.45}.auth-links{color:var(--aqua-dark);justify-content:space-between;gap:12px;margin-top:18px;font-size:12px;font-weight:700;display:flex}.auth-foot{color:#82908d;text-align:center;font-size:11px}.admin-grid{grid-template-columns:minmax(0,1.3fr) minmax(280px,.7fr);gap:22px;display:grid}.admin-card{padding:23px}.admin-card h2{margin:0 0 15px;font-size:16px}@media (max-width:760px){.portal-rail{width:auto;box-shadow:none;padding:18px;position:static}.portal-rail nav{margin-top:20px;display:flex;overflow:auto}.portal-rail nav a{white-space:nowrap}.portal-rail-footer{margin-top:12px}.portal-rail-footer p{display:none}.portal-main{margin-left:0;padding:28px 18px}.page-header,.detail-grid,.admin-grid{display:block}.page-action{margin-top:16px}.row-meta{display:none}.auth-brand{margin-bottom:32px;position:static}.auth-page{display:block}.auth-card{margin:auto}}